Where are our products shipped from?
All of our products are housed and shipped from our warehouse in Nashville, TN, USA.
We try to keep shipping costs as low as possible, but unfortunately, many of the items we sell are large and therefore cost a lot to ship. Unlike certain large corporations who offer free shipping, we do not substantially raise the MSRP to make up the difference. Most of the time, we eat a little bit of the shipping costs and pass on the savings to you, our wonderful customer!
*Please see paragraph below for shipping prices to Canada, Alaska, Hawaii, Puerto Rico and APO/FPO/DPO locations.
Alaska, Hawaii & APO/FPO/DPO Shipping
*We do offer shipping to Alaska, Hawaii & APO/FPO/DPO, but before checking out please send an email to email@example.com. Unfortunately, we are unable to offer flat rate shipping to these locations due to the significantly higher shipping costs associated with these orders. When your entire order is ready to be shipped, we will simply invoice you the exact shipping cost (we do not add in any handling charge - you will only pay the exact shipping amount).*
We no longer offer shipping outside the United States.
Eerie Emporium cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
Eerie Emporium is not responsible for mis-delivery errors via carrier, or incorrect shipping information. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
When an order is valued at $300 or more, we may require a signature for delivery. This will help ensure that the order was delivered correctly.
Please contact us with any questions or concerns at firstname.lastname@example.org